Today I was at a house doing a bid.  The customer had called yesterday and told me no one was going to be home.  I told her it would be OK, I would leave the estimate in the front door.  I drove over to her house got out and started walking around the house.  It was a coloinal with storms, and divided double hung windows.  Not exactly my favorite type of windows to clean.  You can get into some hardcore wrestling matches trying to open those bad-boys. 

I walked around the back of the house counting windows.  Made my way around to the front of the house.  As I approached the front door… You already know what happened next, don’t you?… Yes, the front door swung open and a women stated: “Who are you and what are you doing?”

After the heart attack… I filled her in on the details… I was called to come out and give a estimate for window cleaning… and I was told this was the address… and I the person on the phone told me no one was going to be home… and…

The woman told me she was the mother and she often house sat for her daughter.  And she was surprised her daughter forgot to tell her I might be by today.  I said no problem… sorry for the confusion.  Gave her the estimate, got in my truck and left.

The lesson I learned was to always knock on the door before starting an estimate.

Keith