Whenever I hear window cleaners talk about ways to grow their business it’s usually focused on finding new customers. Unfortunately that is the least profitable way to grow a business.

Increase prices - Talk about raising prices can strike fear in the biggest baddest window cleaner on the block. The fear is that the customer will flip out, and not ever hire them again. So, a window cleaner will put off increasing prices… allowing inflation to eat away at their profits. The truth is you need to raise prices at least enough to maintain your standard of living. I feared raising prices, and was shocked by my customers reaction. One told me it was about time. My income went up, and nobody complained.

Increase frequency - In most cases a residential window cleaning customer will get their windows cleaned once a year. And I found that by keeping in contact with them year round I could get more to move up to 2 times a year. The benefits include; increased efficiency, less dirt on windows and higher dollars per hour. You need less customers to for the same amount of income, less marketing costs and less paperwork. You increase your profits.

Increase transaction size - There are many ways to increase transaction size at each house. Two of the best ways are screen cleaning & sill cleaning. You have to remove the screen to get to the window most of the time. So why not clean them while they are down, and make some extra money. This is a win-win situation. You are happy because you are making extra money, and the is happy because your are providing added value.

Steve Wright over at Window Washing Success Tips talks about another method in this post Gutter Cleaning Anyone? 

These three ways to grow your window cleaning business are often overlooked, or glossed over. But I have found that this can be quick and simple way to increase revenue and profits. And because you already have a relationship with your customers they are open to these because they trust you. Give these three strategies a try and watch your business grow.

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Becoming A Master Sales Person

by Keith Goodrum on March 8, 2008

You have to wear many hats as a Window cleaning business owner. One of them is sales. Even if you have a sales person on your staff… you are still one of the companies sales reps. Many times we are the best sales rep because we know our product better than anyone else.

Mason Hipp over at Small Fuel Marketing give the 5 steps on The Path To Becoming A Sales Master. It covets the steps well, go check it out…


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Check This Out…

January 23, 2008

John Jantsch makes a great point about attracting the right customers.  In fact you are attracting the type of customers you really want.  Check it out here:
 http://www.ducttapemarketing.com/blog/2008/01/22/frequency-matters/

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MWoCA’s Window Cleaner Of The Year Is Announced

January 21, 2008

Congratulations to Peter Cuprak the 2008 MWoCA’s Window Cleaner of The Year!
I thought he consistantly contirbuted, and enjoyed his emails.  Thanks for your efforts Peter.
Rick Morin got 2nd place.
Kraig Dyer go 3rd place.
Everyone did a great job this year.  Looking forward to a bigger 2008.
It was exciting news that Jack Nelson announced that there are over [...]

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Do You Use Coupons?

January 18, 2008

86% of Americans used coupons in 2006, and saved over $2.6 billion.  People are enthusiastic users of coupons.  We love to search for them, clip them, and redeem them.  Many times customers will try a new company or service because of a coupon.  Coupons are so popular with they make a powerful tool for marketing.
There [...]

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Go Vote For Window Cleaner Of The Year

January 17, 2008

Hey I’m under a huge deadline for a copywriting client, but I’m taking a few seconds to write to you about something important.
Yesterday I reminded you about voting for MWCoA’s Window Cleaner of The Year. Well the polls are open from today through Saturday. I’ve already voted… Have you?
If you are a [...]

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Who’s Going To Be Window Cleaner Of The Year?

January 16, 2008

Over at the MWCOA (Master Window Cleaners of America) they are choosing their window cleaner of the year.
The three Finalist are:
Peter Cuprak
Norwich Window Cleaning
Kraig Dyer
BEE Clean Services
Rick Morin
Arizona Window Care
Good Luck to all three!
Voting starts tomorrow. Get over there to vote, if you are a member. I will… & I already have my [...]

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Word Play In Small Business… B(ad)

January 15, 2008

Over at the Gravitational Marketing Blog Jimmy & Travis discuss why it’s a waste of money trying to be cute in your marketing.   I agree that the big companies with more money than brains can afford to play silly branding game.  Us small business owners have to be smart with our marketing dollars.
That is why [...]

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References For Your Window Cleaning Business Will Boost Your Bottom Line

January 14, 2008

What a customer says about you is 1000 times more effective than anything you say. And I found out quite by accident that letting a potential customer talk with a happy customer is magic. A potential customer will call and see if you are worth the risk, and do a good job. [...]

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Find Yourself Fighting Lo-ball Window Cleaners? Stop Trying To Find A Need And Fill It

January 14, 2008

Found a great post on Michael Cage’s Blog about positioning a business against competition.  I suggest you check it out…
Keith Goodrum

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